• Provided professional services for product development and cost-reduction initiatives within Mitsubishi Motors Group.

• Managed Change Requests (CR) and validated user use cases to optimize production workflows.

• Translated business needs into prioritized deliverables, overseeing resource allocation and project cost estimations for strategic execution.

Developed and launched products that improved operational efficiency and customer satisfaction. Key achievements:

• Automated pricing estimation for custom finish goods, enhancing accuracy and decision-making.

• Contributed to product discovery for carport systems, breaking down BoM and designing the process from order to manufacturing using a structured waterfall approach.

• Developed an e-office system to streamline collaboration between sales, design, and factory teams.

• Enabled export transactions to Vietnam by delivering tailored digital solutions for overseas operations.

• Part of the Praktisi Mengajar program by Kemenristek Dikti, bringing industry experience into the classroom.

• Courses Taught:

  1. 1. 1. 1. Digital Business

           2. Intelligent Systems Workshop

• Key Achievements:

  1. 1. 1. 1. Integrated industry insights into academic courses.

           2. Enhanced student learning with practical, hands-on experiences.

• Led software product development tailored for downstream business operations, creating a robust platform that links Local Suppliers with processing companies in the shrimp industry, ensuring transparency and traceability under JALA Tech's umbrella.

• Collaborated with stakeholders that the platform is able to streamline sales processes, ensuring consistent, high-quality shrimp supply  and facilitating the distribution of over 10,000 tons of shrimp through the platform.

• Led product lifecycle management, focusing on product discovery, user research, and defining features for food tech solutions.  

• Conducted product discovery by gathering user feedback, analyzing pain points, and refining requirements for development.  

• Managed SDLC with Agile, overseeing sprint planning, backlog management, and optimizing deployment processes, including mobile-to-web transition.

• Designed and optimized business processes for an online chili auction system, improving supply chain efficiency.

• Managed system development and deployment, ensuring seamless integration with financial reporting (PSAK 50).

• Manage cybersecurity solutions, ensuring client satisfaction and retention.

• Provided expert consultation, aligning security products with business needs and industry standards.

• Managed contract negotiations, upselling, and post-sales support to drive revenue growth.

BC (Distributor) [Jun 2015 - Mar  2019]

• Leading and managing the store effectively and efficiently in order to achieve the target of the business process from HQ by creating the roadmap of the store and delivering it to the team

BC Assistant (Distributor Assistant) [Nov 2014 - Jun  2015]

• Assisting the Bussiness Center to manage the area to achieve the target of the business process from HQ